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Singapore COC - Singapore
Certificate of Clearance — End-to-End Service
What this service is
Singapore COC— what we do
The Certificate of Clearance (COC) is issued by the Criminal Investigation Department of the Singapore Police Force (SPF). It certifies that the named person has no criminal conviction in Singapore within a stipulated period.
This service is required for individuals who have previously lived, worked, or studied in Singapore for a continuous period of at least 6 months, and now need to prove their clean criminal record.
⚡ IMPORTANT UPDATE
Process digitalised in 2024 — 2025
The Singapore COC application is now fully digital. The mandatory appeal step has been removed, scanned fingerprints are accepted via email, and the certificate is issued digitally through the FileSG portal. No physical fingerprint cards need to be couriered to Singapore.
Choose your route
ROUTE 1
Has Singpass Account and is currently living in Singapore
• Apply online directly at Singapore Police Website using Singpass login
• No fingerprint submission required at all
• Fully online — no physical visit needed
• Digital COC received via email link to FileSG portal
• Processing time: 7 to 14 days
ROUTE 2
No Singpass but has previous FIN number (Most common for India applicants)
• Apply online using your previous FIN at Singapore Police Website
• Pay the application fee online
• After submission — you receive an email asking for fingerprint impressions
• Visit Mothishree Forensic Solution for professional fingerprinting
• We capture your fingerprints and provide a high-quality scanned copy
• You email the scanned fingerprint copy to the Singapore COC office
• Digital COC issued and received via FileSG portal
• Processing time: 7 to 14 days after fingerprint verification
We provide end-to-end service for this route
ROUTE 3
No Singpass and FIN number unknown
• First write to Singapore Ministry of Manpower (MOM) at mom_wpd@mom.gov.sg (for employment pass holders) or ICA at ica.gov.sg/feedbackform (for student pass holders, PRs, short-term visitors) to retrieve your previous FIN
• Once FIN is confirmed — follow the same steps as Route 2 above
• Additional time required for FIN retrieval — plan accordingly
We provide end-to-end service for this route
How It Works
The full process — step by step
The complete workflow for Route 2 and 3 applicants (most common for India-based clients). Route 1 applicants apply entirely online and skip directly to the certificate delivery step.
Option 1
Do It Yourself Process
01
· Setup & Eligibility
1
Identify your category — check whether you have a Singpass account or only a previous FIN number.
2
If FIN is unknown (Route 3), contact MOM or ICA to retrieve it before applying.
3
Gather your documents — valid passport, FIN number, and a request letter stating the purpose of your COC.
02
· Online Application
4
Apply online at Singapore Police Website using your FIN.
5
Submit required documents online — passport scan, proof that a COC is required, and purpose of the application.
6
Pay the application fee online and wait for the COC office to email you a fingerprint request.
03
· Fingerprinting
7
Receive the email from Singapore COC office requesting fingerprint impressions.
8
Visit Mothishree Forensic Solution — we capture your fingerprints professionally and provide a high-quality scanned copy.
9
Email the scanned fingerprints to the Singapore COC office as instructed in their request.
04
· Verification & Delivery
10
COC office verifies your fingerprints and processes your application.
11
Receive an email notification with a secure link to the FileSG portal.
12
Download your digital COC — including a QR code for authentication by foreign authorities.
Option 2
End-to-End at Mothishree Forensic Solutions
We provide complete end-to-end support for your Singapore COC application
1
Identifying your correct category — Singpass, FIN with Singpass, or FIN without Singpass
2
Guiding you through the online application process
3
Capturing your fingerprints professionally as per Singapore Police Force standards
4
Providing a high-quality scanned copy of fingerprint impressions for email submission
5
Providing clear updates at every stage
6
Ensuring your application is handled correctly the first time
Timeline Estimate
Fingerprinting appointment: 15 to 30 minutes
FIN retrieval from MOM/ICA (Category C only): A few days to 2 weeks
COC processing after fingerprint submission: 7 to 14 working days
Digital COC delivery: Instant — via email link to FileSG portal
Overall timeline depends on how quickly approval is granted
Common Misconceptions
What people often get wrong
What is Untrue
What is Actually True
I need to courier my fingerprint card to Singapore
Not anymore. Since the 2025 update, a high-quality scanned copy of fingerprint impressions sent via email is accepted. No courier required.
I need to submit an appeal before applying
This step was removed from May 2024. Non-Singapore Citizens can now apply directly without any prior appeal.
I will receive a physical certificate
No. From January 2025, all COCs are issued digitally via the FileSG portal. The digital COC includes a QR code for authentication and is accepted by foreign authorities.
Any fingerprint will be accepted
Fingerprints must meet Singapore Police Force standards. Poor quality or incorrect format can lead to rejection. Professional fingerprinting ensures acceptance the first time.
The process is the same as FBI or RCMP PCC
Singapore COC follows its own process. It requires a FIN number, involves an online application portal, and fingerprints are submitted via email as a scanned copy — not by courier like other PCCs.
What all has changed
How the Singapore COC process has evolved
Three major updates between 2024 and 2025 have made this one of the more accessible international clearance processes.
Appeal step removed
From 16 May 2024, non-Singapore Citizens are no longer required to submit an Appeal to Apply for a COC before making their application.
Fully digital process
From 6 January 2025, the entire COC application is fully digitalised. The COC is now issued as a digital document via the FileSG portal.
Scanned fingerprints accepted
Applicants residing overseas are no longer required to courier original fingerprint cards. A scanned copy sent via email is now accepted.
✓ OFFICIALLY ACCEPTED
Yes, the digital COC is officially accepted.
The Singapore COC is an official certificate issued by the Singapore Police Force, accepted for immigration and PR applications, employment and visa processing, and legal or compliance requirements.
The digital COC includes a QR code that foreign authorities can scan to verify its authenticity via the FileSG portal.
How to get this done
Remote or in-person?
Both, at different stages.
The COC application itself happens online. Fingerprinting must be done in person — we offer flexible options to make this easy.
ONLINE
Application — handled remotely
The Singapore COC application is completed entirely online by the applicant via the official Singapore Police Force portal. We guide you through the form, the documents to upload, and what to expect at each stage — all from wherever you are.
IN-PERSON
Fingerprinting — at our office or yours
Fingerprinting requires precise technique and the right format. We capture your prints professionally and provide the high-quality scanned copy required for email submission.
In-office appointments in Bangalore, Karnataka.
Home visits for individual clients.
Office visits for group or corporate requirements.
